Frequently Asked Questions

This Agreement was last modified on 18th february 2016

What Shipping Methods Are Available?

We offer the option to ship with major private carriers like FedEx or government-owned ones like postal service. Generally, both shipping options have shorter delivery times but are more expensive. If speed is a high priority, consider going the route of a major carrier like these:UPS,USPS,FedEx,DHL,EMS,Post Ordinary & Air Mail but you want priority fast shipping you need to must contact us before order also mention which product you want,

How Long Will it Take To Get My Package?

The time varies by shipping company. Depending of the country you are from, bestbuypay may have deals with local couriers, so shipments will be faster. In general, registered mail takes much less time than regular mail.Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country. More information at Shipping and Delivery

How Do I Track My Order?

When your package is ready, bestbuypay Agent will ship it according to your chosen shipping method. We will send you all the shipping details & tracking number to follow your shipment. Just copy the number & paste to Track You Order page to get shipment updates, also you can track via

What payment methods do you accept?

We accept all major credit cards & debit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.also will soon support crypto payments,

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Do I Need an Account to Place an Order?

Nope, you don’t need to have an account to place an order with You can simply shop, add items to the cart, and check out. When you place your order, you can provide an email address for order confirmations so you can track your order. Doing so won’t create an account and it won’t result in a subscription to e-mail newsletters unless you choose to subscribe.

Having an account is pretty handy. You’ll be able to see your order history, any wish lists you’ve created, and the shipping addresses you’ve used will be saved for future purchases. An account can be created before you start shopping by clicking the “create my account” button (image below), before you check out and place your order, and immediately after your order is placed.

How do I set my shipping address?

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuation’s. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter “?” to “c”.

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination’s customs department will have the package on hold.

What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately at

If you still have any question, please contact us directly at email